LEGAL / PRIVACY
Privacy Policy
Effective date: January 1, 2025
Information we receive
When you contact FineHaven Loom, we receive the name, email address, phone number, and message you submit. We use this information to respond to your request, maintain support records, and improve course communication.
Local browser storage
The catalog, Fallows, cart, theme preference, and cookie notice use local storage in your browser. These values are not a substitute for a server account and remain under your browser's control. You may remove them through browser settings.
Use and sharing
We use submitted information only for legitimate support, service administration, and requested communications. We do not sell personal information. We may disclose information when required by law or be necessary to protect the service and its users.
Retention and security
We retain support correspondence only as long as reasonably needed for the purpose collected or a legal obligation. We use reasonable administrative and technical safeguards, but no internet transmission can be guaranteed completely secure.
Your choices
You may ask what personal information we hold, request correction, or request deletion where applicable. Contact us at [email protected]. We may need to verify a request before acting.
Updates and contact
We may update this policy when our practices change. The effective date will identify the latest version. Questions can be sent through our contact page or reviewed alongside Terms of Service.